Use this template for your business
How it works
The inquiry for a senior living community is almost never sent by the older adult, but by their children or grandchildren, at a point when the decision has matured and been put off until the last minute. That conversation is hard, and opening it with a price list is the wrong move. The quiz handles the part you have to find out anyway: whether the person can move around on their own, whether they need constant help and what room type is needed: private, semi-private or shared.
The level of independence is the main price factor: a resident who is bedridden needs different staff and a different routine than someone who walks on their own and only needs supervision. When you know this before the call, the advisor can quote real terms right away instead of a "starting at" price, and the family doesn't waste time on options that don't fit.
Health questions in this field need care: health information is sensitive data, and processing it usually requires separate consent, so have a lawyer review the contact form text depending on your local regulations. The practical advice is to ask only what you need to choose a room and a level of care, and leave the details for the conversation with the community's medical staff. The move-in date at the end of the quiz shows urgency: "next week" and "in six months" are very different requests.
